The hotel's decoration and ambiance transported me to a world of serenity and tranquility. The beautiful outdoor areas and unique architecture created a peaceful atmosphere that was perfect for a relaxing and memorable stay. As a senior woman, I truly appreciated the accessibility of the hotel. The spacious and well-maintained facilities made it easy for me to navigate and enjoy all the amenities without any hassle.

I would have asked for a better vacation for senior people if the staff had been more attentive and accommodating. The children working there seemed to lack the understanding and patience that is needed when dealing with older guests.

We enjoyed our stay at the hotel located by the sea. It was very easy to access the sandy beach nearby. The hotel facilities were impressive, especially the big pool which was perfect for kids. The gardens were beautifully maintained and there were plenty of outdoor eating areas. Additionally, the staff were friendly and helpful, and we had no issues with parking.

Nothing we didn't like to be fair.

Our stay was somewhat pleasant. The hotel's location, though remote, was surrounded by lush gardens. The nearest beach was just a short walk away and the sea was clear. Our room was basic but had a good bathroom. Breakfast was decent and the pool bar provided great service. We enjoyed the large saltwater pool.

The customer service could have been friendlier and more accommodating.

Beautiful location, close to the beach, tranquil environment, friendly staff, direct access to the sea.

No complaints.

A truly relaxing experience in Puglia's charming countryside. We loved the direct access to the sea and the excellent pool amenities. The food was delicious, especially the local specialties, and the staff was very friendly and helpful. We appreciated the convenient shuttle service to the nearby town, which allowed us to explore the region at our own pace.

The location is quite isolated, and there are no shops or entertainment options nearby. We found the cleaning staff to be intrusive at times, as they ignored the "do not disturb" sign.

The location of the hotel was perfect, with easy access to the nearby beach areas and a short drive to the town. The size of the hotel grounds was impressive, offering plenty of space for relaxation and exploration. The best aspect, however, was the amazing pool. It was Olympic-sized and had a spacious surrounding area with comfortable loungers and beach towels for guests to enjoy.

The Wi-Fi was almost non-existent, making it difficult to stay connected. Another drawback was the unhelpful staff, who were not accommodating when it came to dinner reservations and lacked in providing assistance.

The spa and pool were fantastic, and the convenient parking made our stay easy. The location near the sea and the inviting garden created a beautiful atmosphere. With direct access to the sea and a Beach Club offering delicious local cuisine, this property stands out. The staff, especially at the pool bar, were friendly and attentive. The organic massage at the spa was truly exceptional. As a family, we appreciated the great facilities, particularly the pool that the kids loved.

The only downside was that we felt a lack of personal attention or support during our stay. However, this did not detract from our overall experience, as the positives far outweighed this minor issue.

During my recent business trip to Ostuni, I had the pleasure of staying at the Grand Hotel Masseria Santa Lucia. The hotel was chosen by my director, and I must say, it exceeded my expectations in many ways. The available sports facilities were fantastic, with an outdoor swimming pool, a modern gym, and tennis courts. It was refreshing to have these amenities readily available to keep me active and entertained during my downtime. , the wellness area was equipped with an outdoor heated pool, sauna, sensory shower, and an ice waterfall. This provided a serene and rejuvenating experience after a long day of work. Lastly, the outdoor swimming pool was the perfect place to soak up some sun. The peaceful surroundings and beautiful views made it an ideal spot to relax and unwind, ensuring a truly enjoyable stay.

The only minor negative aspect of my experience at the Grand Hotel Masseria Santa Lucia was the temperature and odor in the room.

We had a wonderful stay at this luxurious hotel on the outskirts of the city. The location in a walled area with trees provided a serene and peaceful atmosphere. The service was top-notch, with room service, car hire, and dry cleaning available. The staff was friendly and attentive, making us feel welcome from the moment we arrived. The hotel's amenities were impressive, including a beautiful spa and a fantastic pool area. We enjoyed the spa's amenities, such as the sauna, swimming pool, and jacuzzi. The beach access was a highlight, and we loved spending time on the sun terrace and lounging by the seasonal outdoor pool. The hotel even offered entertainment, with live performances and a wide range of beauty treatments. we had a fantastic experience and would recommend this hotel to everyone.

Although the hotel is a bit far from the town, the luxurious and comfortable amenities, along with the exceptional service, make it well worth the visit.

Spent New Year's Eve at this hotel and it was a great experience. The location was perfect, just a short drive away from town and close to beautiful beaches. The pool was a favorite spot, even during the winter months. The staff was friendly and accommodating and the food was amazing. We were treated to a special New Year's Eve dinner with local dishes and it did not disappoint. Another great perk was the free yoga class offered in the morning. It was a great way to start the day.

The rooms were a bit outdated and could use some updating. The bathroom was small and could be uncomfortable for taller guests.